Man3000 DHS Package Comparison
Introduction
The Man3000 DHS has been separated into two solutions to provide clients with more options. Essentials is a cost effective solution and Premium has our full suit of features. Below we will display the differences between solutions to provide a firm understanding on the various solutions.
Comparison Table
Essentials
Premium
Billing
Shortest Subscription / Payment Period
Monthly
Monthly
Legal
Std Ts & Cs
Std Ts & Cs
Collections and SLA
Man3000dhs LCU
✔
✔
Man3000dhs AnyConnect
–
✔
User access accounts
Up to five
10% of ports
Site ratio
Up to two
Unlimited sites
SLA Connection
3 working days
30 mins
SLA Call record collection
3 working days
90 mins
Active dataset
2 Months
6 Months
Archived data availability
–
Start of Service
Viewing Options
Download screen
✔
✔
Site status overview
✔
✔
Productivity Analysis
–
✔
Call Centers
–
✔
Last Hour Productivity
–
✔
Incoming Productivity Grid
–
✔
Outgoing Productivity Grid
–
✔
Tabular Comparison
–
✔
Graphical comparison
–
✔
Quick client list
–
✔
Live graph
–
✔
Features
Enhanced Security
✔
✔
Two factor authentication
✔
✔
Organisational structure
✔
✔
Client list
✔
✔
User allowed data
–
✔
Auto Scheduling of reports
–
✔
Auto Alerts
–
✔
Fixed cost facility
–
✔
Extension Budget controller
–
✔
Account code budget controller
–
✔
Weekly Managers Mail
–
✔
Automatic, Business & Private allocation
–
✔
Available Reports
Extension summary
✔
✔
Grouping Options
✔
✔
Call Type
✔
✔
Call Band
✔
✔
Limitations
–
✔
Memorised reports
–
✔
Extension detail
✔
✔
Grouping Options
✔
✔
Call Type
✔
✔
Call Band
✔
✔
Limitations
–
✔
One number search
–
✔
Memorised reports
–
✔
Extension Top40
✔
✔
Call Type
✔
✔
Call Band
✔
✔
Limitations
–
✔
Top N custom
–
✔
Memorised reports
–
✔
Account code summary
✔
✔
Grouping Options
✔
✔
Call Type
✔
✔
Call Band
✔
✔
Limitations
–
✔
Memorised reports
–
✔
Account code detail
✔
✔
Grouping Options
✔
✔
Call Type
✔
✔
Call Band
✔
✔
Limitations
–
✔
One number search
–
✔
Memorised reports
–
✔
Account code Top40
✔
✔
Call Type
✔
✔
Call Band
✔
✔
Limitations
–
✔
Top N custom
–
✔
Memorised reports
–
✔
Extension Quick Report
–
✔
Private number Suggestion
–
✔
Cost comparison
–
✔
Exchange Line
–
✔
Optional account code
–
✔