Go to Man3000 DHS
Click the below testimonials for more info
"...It is a pleasure working with such knowledgeable, quick thinking staff and their turnaround time is of the very best."

- IT Manager
Ample Insurance Brokers
"...They were so helpful and super friendly. The ability to provide the resolution quickly exceeded my expectations."

- Lodge Manager
Rhino Post - Kruger National Park
"...we are now saving roughly 35% of our original telephone bill every month."

- IT Manager
Koogan Plastics
"...the Man3000 system has reduced our monthly expenditure by approximately 42% on telephone usage."

- Chief Information Officer
Dept. of Cooperative Governance
"...every problem I brought up with Man3000, they came up with a solution..."

- Operational Director
NetCom Enterprise Telephony and Communication

Example views

Below are some configured views to show what level of customisation is available on the wallboard

Outgoing sales force

Daily Summary – This summary shows the current days call totals and averages. You would understand the key performance indicators for the specific business case of the support centre. IE daily call count, average answer times and unanswered call count.

Presence Grid – This detailed grid view will show all stat for extension on a live basis.

  • Status - Available, talking or DND
  • Duration - current time in state. ie how long has an agent been available for
  • Totals & Avg - Call stats for each extension
  • colour coding and alerts - Custom alerts and colour coding