Man3000 DHS Package Comparison

Introduction

The Man3000 DHS has been separated into three solutions to provide clients with more options. Built-In carries no charge in accordance with our fair use policy, Essentials is a cost effective soltuion and Premium has our full suit of features. Below we will display the differences between solutions to provide a firm understanding on the various solutions.

Comparison Table


Built-In

Essentials

Premium

Billing

Shortest Subscription / Payment Period

N/A

Monthly

Monthly

Legal

Fair Use Policy

Std Ts & Cs

Std Ts & Cs

Collections and SLA

Man3000dhs LCU

✔

✔

✔

Man3000dhs AnyConnect

–

–

✔

User access accounts

Up to three

Up to five

10% of ports

Site ratio

Single site

Up to two

Unlimited sites

SLA Connection

7 Working days

3 working days

30 mins

SLA Call record collection

7 Working days

3 working days

90 mins

Active dataset

36 Days

2 Months

6 Months

Archived data availability

–

–

Start of Service

Viewing Options

Download screen

Limited(Note 4)

✔

✔

Site status overview

–

✔

✔

Advertisements

✔

✔

–

Productivity Analysis

–

–

✔

Call Centers

–

–

✔

Last Hour Productivity

–

–

✔

Incoming Productivity Grid

–

–

✔

Outgoing Productivity Grid

–

–

✔

Tabular Comparison

–

–

✔

Graphical comparison

–

–

✔

Quick client list

–

–

✔

Live graph

–

–

✔

Features

Enhanced Security

✔

✔

✔

Two factor authentication

✔

✔

✔

Organisational structure

Limited(Note 1)

✔

✔

Client list

Limited(Note 2)

✔

✔

User allowed data

–

–

✔

Auto Scheduling of reports

–

–

✔

Auto Alerts

–

–

✔

Fixed cost facility

–

–

✔

Extension Budget controller

–

–

✔

Account code budget controller

–

–

✔

Weekly Managers Mail

–

–

✔

Automatic, Business & Private allocation

–

–

✔

Available Reports

Extension summary

✔

✔

✔

Grouping Options

Limited(Note 3)

✔

✔

Call Type

–

✔

✔

Call Band

–

✔

✔

Limitations

–

–

✔

Memorised reports

–

–

✔

Extension detail

✔

✔

✔

Grouping Options

Limited(Note 4)

✔

✔

Call Type

–

✔

✔

Call Band

–

✔

✔

Limitations

–

–

✔

One number search

–

–

✔

Memorised reports

–

–

✔

Extension Top40

✔(Note 6)

✔

✔

Call Type

–

✔

✔

Call Band

–

✔

✔

Limitations

–

–

✔

Top N custom

–

–

✔

Memorised reports

–

–

✔

Account code summary

✔

✔

✔

Grouping Options

Limited(Note 5)

✔

✔

Call Type

–

✔

✔

Call Band

–

✔

✔

Limitations

–

–

✔

Memorised reports

–

–

✔

Account code detail

–

✔

✔

Grouping Options

✔

✔

✔

Call Type

–

✔

✔

Call Band

–

✔

✔

Limitations

–

–

✔

One number search

–

–

✔

Memorised reports

–

–

✔

Account code Top40

✔(Note 6)

✔

✔

Call Type

–

✔

✔

Call Band

–

✔

✔

Limitations

–

–

✔

Top N custom

–

–

✔

Memorised reports

–

–

✔

Extension Quick Report

–

–

✔

Private number Suggestion

–

–

✔

Cost comparison

–

–

✔

Exchange Line

–

–

✔

Optional account code

–

–

✔

(Note 1) Up to three departments
(Note 2) Up to 10 entries allowed
(Note 3) Only Group by Department- With Detail & Department- No Detail is available
(Note 4) Only Group by Client Name
(Note 5) Only Group by Department- With Detail
(Note 6) Top 3