Man3000 DHS Package Comparison

Introduction

The Man3000 DHS has been separated into three solutions to provide clients with more options. Built-In carries no charge in accordance with our fair use policy, Essentials is a cost effective soltuion and Premium has our full suit of features. Below we will display the differences between solutions to provide a firm understanding on the various solutions.

Comparison Table


Built-In

Essentials

Premium

Billing

Shortest Subscription / Payment Period

N/A

Monthly

Monthly

Legal

Fair Use Policy

Std Ts & Cs

Std Ts & Cs

Collections and SLA

Man3000dhs LCU

Man3000dhs AnyConnect

User access accounts

Up to three

Up to five

10% of ports

Site ratio

Single site

Up to two

Unlimited sites

SLA Connection

7 Working days

3 working days

30 mins

SLA Call record collection

7 Working days

3 working days

90 mins

Active dataset

36 Days

2 Months

6 Months

Archived data availability

Start of Service

Viewing Options

Download screen

Limited(Note 4)

Site status overview

Advertisements

Productivity Analysis

Call Centers

Last Hour Productivity

Incoming Productivity Grid

Outgoing Productivity Grid

Tabular Comparison

Graphical comparison

Quick client list

Live graph

Features

Enhanced Security

Two factor authentication

Organisational structure

Limited(Note 1)

Client list

Limited(Note 2)

User allowed data

Auto Scheduling of reports

Auto Alerts

Fixed cost facility

Extension Budget controller

Account code budget controller

Weekly Managers Mail

Automatic, Business & Private allocation

Available Reports

Extension summary

Grouping Options

Limited(Note 3)

Call Type

Call Band

Limitations

Memorised reports

Extension detail

Grouping Options

Limited(Note 4)

Call Type

Call Band

Limitations

One number search

Memorised reports

Extension Top40

(Note 6)

Call Type

Call Band

Limitations

Top N custom

Memorised reports

Account code summary

Grouping Options

Limited(Note 5)

Call Type

Call Band

Limitations

Memorised reports

Account code detail

Grouping Options

Call Type

Call Band

Limitations

One number search

Memorised reports

Account code Top40

(Note 6)

Call Type

Call Band

Limitations

Top N custom

Memorised reports

Extension Quick Report

Private number Suggestion

Cost comparison

Exchange Line

Optional account code

(Note 1) Up to three departments
(Note 2) Up to 10 entries allowed
(Note 3) Only Group by Department- With Detail & Department- No Detail is available
(Note 4) Only Group by Client Name
(Note 5) Only Group by Department- With Detail
(Note 6) Top 3