Go to Man3000 DHS
Click the below testimonials for more info
"...It is a pleasure working with such knowledgeable, quick thinking staff and their turnaround time is of the very best."

- IT Manager
Ample Insurance Brokers
"...They were so helpful and super friendly. The ability to provide the resolution quickly exceeded my expectations."

- Lodge Manager
Rhino Post - Kruger National Park
"...we are now saving roughly 35% of our original telephone bill every month."

- IT Manager
Koogan Plastics
"...the Man3000 system has reduced our monthly expenditure by approximately 42% on telephone usage."

- Chief Information Officer
Dept. of Cooperative Governance
"...every problem I brought up with Man3000, they came up with a solution..."

- Operational Director
NetCom Enterprise Telephony and Communication

Fully Customisable Wallboards

The Man3000 wallboards provide visual representation of a combination of live data and historical data. These wallboards are fully customisable for display media that can be seen by either the entire team or just the team leader.

Pick any of the wallboard controles below to make up the perfect wallboard for your company.

Live data

The presence view can show a variety of information ranging from who is on the phone currently to unavailable and everything inbetween.

  • Thumbnail or list layouts for the presence view
  • Agents Available/Unavailable

Live warning indicators to alert you when certain criteria have been hit.

  • Total count of agents with warning alerts
  • Total Do Not Disturb with warning alerts
  • Total count of agents currently talking

The real-time queue system provides the ability to see callers waiting within a queue, if the caller abandoned the queue their caller ID (CLI) will be displayed for you.

  • Customisable queue names
  • Multiple queues available
  • Client list integration
  • Call wait time displayed

Historic data

Daily summary of calls, including totals and averages

  • Vertical or horizontal views
  • Totals : Ring, Duration, Count, Cost and Unaswered count
  • Averages : Ring, Duration, Cost

Line graphs over time, comparing current day versus previous day.

  • Optional comparison for same day last week
  • Other graph types available on request

Top X calls by cost, duration and count for today.

  • Pie or Doughnut
  • Bar or Column

Call type breakdown for the day.